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due to the nature of raw hair and hair extensions itself, there are no returns or refunds. all sales are final.
Appointment reservation fees are non-refundable. A reservation fee may be transferred upon rescheduling but cannot be held without an appointment. if the appointment is canceled or no show , the reservation fee is forfeited. The client is responsible for rescheduling the appointment within 48 hrs for the deposit to be transferable.
Hair purchase from strands attached to be colored by Hairstring must be paid in full because of coloring services. Once hair is colored Strands Attached isn't liable for any undesirable outcome. The hair purchase is yours.
Deposit for training are non-refundable, they can be transferred to a service, another class date or products.

We will strive to meet your expectations for your hair service. If, for any reason, you are not satisfied after your service, you have 48 hours to express your concern, allowing us to reschedule and explore other options with you. Please note that while we do not issue monetary refunds, we adhere to our hair extension policies and are committed to finding a resolution that works for both parties concerning your hair appointment deposits.
Hairstring
5460 philadelphia street, chino CA 91710

If you’re coming from L.A., please plan accordingly Our New address
5460 Philadelphia street
Chino, California
cant wait to see you!
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